Frequently Asked Questions

IndustryGuru is India's trusted online marketplace for industrial tools, hardware, safety equipment, and utility products. We aim to provide the best shopping experience with fast delivery and secure payment methods.

To place an order, simply browse our product categories, select the items you want, and add them to your cart. When you're ready, proceed to checkout, enter your shipping details, and choose your preferred payment method to complete the order.

We accept a variety of payment methods, including credit/debit cards, mobile payments, and cash on delivery (COD) in certain locations. For online payments, we support secure gateways like PayPal and Stripe.

Once your order is shipped, you'll receive an email with the tracking information. You can use this tracking number on the courier's website to monitor the status of your shipment.

You can return most items within 7 calendar days from the date of receipt. Please refer to our Return & Refund Policy page for detailed information on eligible returns, refund processing, and non-returnable items.

You can reach out to our customer support team via email at [email protected] or by calling +91 9810092418. We are available to assist you with any questions or issues you may have.